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About
Aetrio Infratech Private Limited
At Aetrio Infratech Private Limited, we are committed to revolutionizing the construction industry by providing innovative solutions and exceptional service to our customers. Our mission is to deliver high-quality construction materials that meet the evolving needs of our clients while ensuring sustainability and environmental responsibility.
Our Team
Our team consists of experienced professionals with a passion for construction and a commitment to delivering results. From our knowledgeable sales staff to our skilled logistics team, every member of the Aetrio Infratech family plays a crucial role in our success.
Our Vision
Our vision is to become a leading provider of construction materials, known for our reliability, integrity, and dedication to excellence. We strive to exceed customer expectations and contribute to the growth and development of the communities we serve.
What Sets Us Apart
- Quality Assurance: We adhere to strict quality standards to ensure that our products meet or exceed industry specifications.
- Timely Delivery: We understand the importance of timely delivery and strive to ensure that our products reach our customers on schedule.
- Customer Satisfaction: We prioritize customer satisfaction and go above and beyond to address their needs and concerns.
- Sustainability: We are committed to sustainable practices and strive to minimize our environmental impact in every aspect of our operations.
At Aetrio Infratech Private Limited, we are more than just a supplier – we are your partner in construction. Contact us today to experience the Aetrio difference.
Return Policy
At Atrio Infotech Pvt. Ltd., we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy to ensure your shopping experience is positive and worry-free.
24-Hour Return Policy
- You may return most new, unused items within 24 hours of delivery for a full refund.
- To initiate a return, please contact our customer service team at help@aetriostore.com or by phone at 769-4888-488 to obtain a return authorization and shipping instructions.
- Items must be returned in their original packaging and condition, with all tags attached.
- Refunds will be issued to the original method of payment within [number] business days of receiving the returned item.
- Please note that shipping and handling charges are non-refundable, and return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.
Exclusions
- Certain items may not be eligible for return, like sand and aggregate. Client should properly check the sample before delivery available by our sales team or at the time of delivery.
- Returns of items purchased through third-party retailers or distributors must be processed through the original purchase location and are subject to their return policies.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
- We may request photos or additional information to assess the damage or defect and expedite the resolution process.
Final Sale Items
- Final sale items are non-returnable and non-refundable
Additional Terms
- We reserve the right to refuse returns that do not meet our return policy criteria.
- Returns that are received after the 24-hour return period may be subject to a restocking fee.
- Returns that are not in their original condition or do not include all original packaging and tags may be subject to a partial refund or refusal.
Contact Us
If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer service team at help@aetriostore.com or by phone at 769-4888-488. We are here to assist you and ensure your satisfaction with every purchase.
Meet Our Team
ASTON DOE
Founder
ELIOT STONE
Support
JANE STARK
Designer
CAMELIA DOE
Marketing
